Customer Profiling and Factors Driving Customer EngagementWith the growing demand for attractive tourist sites in UK it becomes a pertinent factor to understand the role and characteristics of hospitality service industries in UK. It is also resembled with the growing rate in GDP that can be predicted to touch the increasing rate of 1.6% in 2019 (claridges.co.uk 2018). Based on this understanding, this essay is going to take a great deal of su